Presenter: Donna Wright, CHCM Consultant Course Description: Why is it that some people in the group can zap the life out of all of us? How can we create an environment where there is no backbiting, bickering or blaming? We will discuss how to create a truly positive group culture; one that is healthy and supportive. It may be easier than you think. Length: 1 hour

Join us as we share our lessons, tools, and insights from years of working with wildly successful people. This series will fast-track your knowledge and personal potential to bring amazingly positive, engaging leadership practices to your team. Enjoy the entire series at a discount, or individual webinars as single lessons. Courses Titles Commitment To My Co-Workers: Why Can’t We All Just Play Nice? Re-inspire, Empower and Engage Your Staff in 5 Minutes Mindfulness: The Secrets to Building the...

Presenters: Traci Hanlon & Ann Flanagan Petry Course Description: Great Leaders are not born. They are developed. Leaders who possess mastery in the core leadership competency of Emotional Intelligence have learned to harness the practices that develop certain areas of the brain responsible for higher level thinking. These practices create “muscle memory” and reinforce or forge completely new neural pathways that support more effective decisions and help to regulate positive leader responses....

Presenters: Susan Wessel & Mary Strom; CHCM Consultants Course Description: You will discover the keys to meaningful connection with staff through Appreciative Leadership. You will also learn the magic of clear and positive expectations and how these practices are foundational to a strong, engaging, and innovative culture. Length: 1 hour

Susan Wessel, MBA, MS, RN and Pam Schaid. MA, RN, PHN, CPPM Join us for a deeper dive into Relationship-Based Care (RBC) implementation.In this two-part series we will help you position RBC as the means to reach your mission, vision and goals. Part 1 In Part 1 of this series, we will discuss proven methods for: inspiring others to join the journey Establishing effective council structures Educating all stakeholders Choosing key measures as evidence of success Everyone should have a role, from...

Susan Wessel, MBA, MS, RN and Pam Schaid. MA, RN, PHN, CPPM Join us for a deeper dive into Relationship-Based Care (RBC) implementation.In this two-part series we will help you position RBC as the means to reach your mission, vision and goals. Part 1 In Part 1 of this series, we will discuss proven methods for: inspiring others to join the journey Establishing effective council structures Educating all stakeholders Choosing key measures as evidence of success Everyone should have a role, from...

Presenter: Marky Medeiros, CHCM Consultant Course Description: Learn how to engage your team in shared governance, gaining their enthusiasm, creativity and ownership of outcomes. We will share proven leadership strategies including: Clear council purpose, charter and scope Forming council and inspiring membersHow leaders can support but not direct the councilCoaching and mentoring council leadersUsing unit outcome data to drive council goals and actionsCelebrating accomplishments Length: 1...

Tools to Build Trust and Open Communication - Part 1 Donna Wright, MS, RN and Susan Wessel, MBA, MS, RN We only get one chance to make a good first impression when starting any new role. To start strong, new leaders must meet the challenge of building trust and respect with their new team and setting a positive direction for the future. This webinar provides concrete tools to guide you in carefully designing your first staff meeting, setting mutual expectations with your immediate supervisor,...

Tools to Build Trust and Open Communication - Part 1 Donna Wright, MS, RN and Susan Wessel, MBA, MS, RN We only get one chance to make a good first impression when starting any new role. To start strong, new leaders must meet the challenge of building trust and respect with their new team and setting a positive direction for the future. This webinar provides concrete tools to guide you in carefully designing your first staff meeting, setting mutual expectations with your immediate supervisor,...

Presenter: Pamela Schaid, CHCM Consultant Course Description: Discover the best hiring practices and behavioral interview techniques. Learn how to incorporate appreciative coaching to inspire ownership and performance excellence. Unleash the the magic of clear and positive expectations and positive feedback to strengthen relationships and team dynamics. Length: 1 hour ...

Presenters: Brett Long & Donna Wright, CHCM Consultants Course Description: What is the backstory to the frequent disconnect between human resources, talent management and clinical managers? What can we do to engage more effectively with one another? We will identify ways to move beyond fear-driven responses and finger pointing to true collaboration and win-win outcomes. Length: 1 hour ...