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    Susan Wessel, MBA, MS, RN and Pam Schaid. MA, RN, PHN, CPPM

    Join us for a deeper dive into Relationship-Based Care (RBC) implementation.In this two-part series we will help you position RBC as the means to reach your mission, vision and goals.

    Part 1

    In Part 1 of this series, we will discuss proven methods for:

    • inspiring others to join the journey
    • Establishing effective council structures
    • Educating all stakeholders
    • Choosing key measures as evidence of success

    Everyone should have a role, from bedside to boardroom to create a culture of RBC.

    1.0 Contact Hours

    Release Date: May 5, 2017

    Expiration Date: May 5, 2020


    Part 2

    In Part 2, we continue to share proven practices for implementation of Relationship-Based Care (RBC) by focusing on the classic elements and principles of RBC. These are used to empower staff councils to develop department specific action plans to bring to life the three caring relationships.

    You will hear our favorite exemplars from around the country--creative innovations from staff councils. The role of the Relationship-Based Care results council is explained including their responsibility for measuring outcomes and building accountability structures to sustain the RBC culture.

    1.0 Contact Hours

    Release Date: May 19, 2017

    Expiration Date: May 19, 2020


    Individual Registration includes CE for a one registrant.

    Creative Health Care Management is accredited as a provider of continuing nursing education by the American Nurses’ Credentialing Center’s Commission on Accreditation.

    To successfully complete this activity and receive contact hours, each participant must attend the entire program and complete an evaluation. Instructions to claim individual credit and receive a certificate will be provided at the end of the webinar.

    No conflict of interest exists for any individual in a position to control the content of this educational activity.

    If you have questions, please e-mail registration@chcm.com or call 800.728.7755 x 103.

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