Susan Wessel, MBA, MS, RN and Pam Schaid. MA, RN, PHN, CPPM
us for a deeper dive into Relationship-Based Care (RBC)
implementation.In this two-part series we will help you position RBC as
the means to reach your mission, vision and goals.
In Part 1 of this series, we will discuss proven methods for:
- inspiring others to join the journey
- Establishing effective council structures
- Educating all stakeholders
- Choosing key measures as evidence of success
Everyone should have a role, from bedside to boardroom to create a culture of RBC.
1.0 Contact Hours
Release Date: May 5, 2017
Expiration Date: May 5, 2020
Part 2, we continue to share proven practices for implementation of
Relationship-Based Care (RBC) by focusing on the classic elements and
principles of RBC. These are used to empower staff councils to develop
department specific action plans to bring to life the three caring
You will hear our favorite exemplars from around
the country--creative innovations from staff councils. The role of the
Relationship-Based Care results council is explained including their
responsibility for measuring outcomes and building accountability
structures to sustain the RBC culture.
1.0 Contact Hours
Release Date: May 19, 2017
Expiration Date: May 19, 2020
Individual Registration includes CE for five registrants.
Health Care Management is accredited as a provider of continuing
nursing education by the American Nurses’ Credentialing Center’s
Commission on Accreditation.
To successfully complete this
activity and receive contact hours, each participant must attend the
entire program and complete an evaluation. Instructions to claim
individual credit and receive a certificate will be provided at the end
of the webinar.
No conflict of interest exists for any individual in a position to control the content of this educational activity.
If you have questions, please e-mail firstname.lastname@example.org or call 800.728.7755 x 103.