Susan Wessel, MBA, MS, RN and Pam Schaid. MA, RN, PHN, CPPM
us for a deeper dive into Relationship-Based Care (RBC)
implementation.In this two-part series we will help you position RBC as
the means to reach your mission, vision and goals.
In Part 1 of this series, we will discuss proven methods for:
- inspiring others to join the journey
- Establishing effective council structures
- Educating all stakeholders
- Choosing key measures as evidence of success
Everyone should have a role, from bedside to boardroom to create a culture of RBC.
Release Date: May 5, 2017 Part 2
Part 2, we continue to share proven practices for implementation of
Relationship-Based Care (RBC) by focusing on the classic elements and
principles of RBC. These are used to empower staff councils to develop
department specific action plans to bring to life the three caring
You will hear our favorite exemplars from around
the country--creative innovations from staff councils. The role of the
Relationship-Based Care results council is explained including their
responsibility for measuring outcomes and building accountability
structures to sustain the RBC culture.
Release Date: May 19, 2017