Our consultants are among the most respected names in health care today. Our resources provide the theory necessary to change hearts and minds and the tactical know-how necessary to change practice.


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Initial Competencies Video
Price: $59.95
Availability: In Stock
Item #: V320E -

    Getting people started in their job/roles is essential for employee success. This video will exam the insights and pitfalls of onboarding and orientation approaches and processes. We will confront the pages and pages of checklists we have created to manage initial competency assessment, and explore how we can better manage our approaches to helping the new employee succeed. 29 minute runtime, MP4/USB/DVD formats (2020) This version is priced for personal use only. If you would like to receive...

    Methods of Competency Verification Video
    Price: $59.95
    Availability: In Stock
    Item #: V320C -

      This video will cover the eleven categories of competency verification. Donna Wright will give examples of ways we can verify technical skills, critical thinking skills, and interpersonal skills. Donna has a strong focus on employee-centered verification and employee choice. This will have a huge impact on employee involvement, engagement, and ownership. We will also explore verification methods that have a stronger link to patient outcome, not just demonstrations of a skill or task. 38 minute...

      Michael Henry Cohen Book Series
      Retail: $64.95
      Price: $55.00
      Availability: In Stock
      Item #: B660S -

        Michael Henry Cohen In celebration of Michael Cohen's latest book, The Power of Self Management, we are offering a four-book set including What You Accept is What You Teach, Time to Lead, and The Power of Self Management for a reduced price. These four books represent a back-to-basics approach to employee engagement, management and leadership. Each book provides common sense approaches to creating satisfied employees, productive managers and purposefully engaged leaders like you, a solid,...

        No 3Bs Pin
        Price: $0.75
        Availability: In Stock
        Item #: M464 -

          No Bickering, Backbiting or Blaming Pin The key to healthy relationships in not engaging in Bickering, Backbiting and Blaming. Use these pins with the Commitment to My Co-workers cards and posters for maximum effect. 1.25 inch pin

          Ongoing Competencies Video
          Price: $59.95
          Availability: In Stock
          Item #: V320B -

            The ongoing competency process reflects the fluid nature of competency assessment. Competencies need to change as the world and work changes. This video will show you exactly how to select and filter out “competencies that matter” for each department and for each competency cycle. 21 minute runtime, MP4/USB/DVD formats (2020) This version is priced for personal use only. If you would like to receive custom pricing information regarding licensing this video or the new Donna Wright Competency...

            Primary Nursing: Person-Centered Care Delivery System Design
            Price: $34.95
            (1)
            Availability: In Stock
            Item #: B670 -

              Susan Wessel, Marie Manthey Primary Nursing describes a model of care delivery that while being nearly 5 decades mature, continues to provide the highest level of person-centered care for thousands of patients and their loved ones. Topics covered in this edition include: how Primary Nursing continues to address persistent issues in the nursing profession and how implementation can succeed in today's fast paced environment. New to this edition are stories from long-term Primary Nursing practice...

              Relationship-Based Care Audio Book CD
              Retail: $39.95
              Price: $34.95
              Availability: In Stock
              Item #: A510CD -

                Mary Koloroutis, Jayne Felgen, Donna Wright, Colleen Person, Marie Manthey, Leah Kinnaird The result of Creative Health Care Management's 25 years experience in health care, this book on CD provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Care provides a practical framework for addressing current challenges and is intended to benefit health care...

                Relationship-Based Care Book & Audio Set
                Retail: $74.90
                Price: $65.00
                Availability: In Stock
                Item #: B510S -

                  Creative Health Care ManagementThis set includes the award winning Relationship-Based Care: A Model for Transforming Practice book and the unabridged text read by the authors. Buy together and save! Softcover book and 6 compact disc set.

                  Relationship-Based Care Bookmarks
                  Price: $0.40
                  Availability: In Stock
                  Item #: M467-P -

                    Creative Health Care Management An excellent tool for supporting Relationship-Based Care behaviors in your organization. Each element of the Relationship-Based Care model is described in brief. Heavy coated stock. Sold individually or in packs of 50.

                    Relationship-Based Care: A Model for Transforming Practice
                    Price: $34.95
                    Availability: In Stock
                    Item #: B510 -

                      Mary Koloroutis, Jayne Felgen, Donna Wright, Colleen Person, Marie Manthey, Leah KinnairdThe result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Careprovides a practical framework for addressing current challenges and is intended to benefit health care...

                      See Me as a Person Bookmarks
                      Price: $0.40
                      Availability: In Stock
                      Item #: M468 -

                        Creative Health Care Management An excellent tool for supporting therapeutic relationship "ways of being". Each bookmark gives caregivers a quick reminder of the therapeutic practices contained in See Me as a Person.Presence through AttunementWonderingFollowingHolding“Just as it would never be thought acceptable that a clinician would fail to be technically proficient, it can never be thought acceptable that a clinician be permitted to lack relational proficiency.” from See Me as a...

                        See Me as a Person Package
                        Retail: $74.85
                        Price: $63.50
                        Availability: In Stock
                        Item #: B650S -

                          Mary Koloroutis and Michael Trout  The See Me as a Person Package is now available. Receive all three See Me as a Person products for a reduced price. The book, card deck and reflection CD provide the necessary toolkit for building and sustaining therapeutic relationships with patients and their loved ones. See Me as a Person presents a unique process that enables caregivers to navigate the complexities of today's health care environment while keeping the relationship with patient and...