Donna Wright Your favorite competency book is now better than ever with an updated overview of the Wright Competency Model and fresh examples! This highly practical book will help you create a more meaningful, dynamic competency system that is neither cumbersome nor labor intensive. Packed with tools to select competencies, verify competencies, and define the whole process, The Ultimate Guide to Competency Assessment in Health Care is a must have for your resource toolbox. With over 50,000...

Creative Health Care Management A Quick Guide to Relationship-Based Care is a 68-page booklet outlining the basics of Relationship-Based Care®. This valuable resource is ideal for orientation of the entire workforce in organizations implementing Relationship-Based Care. Written in easy-to-understand language, this book will help everyone in the organization (especially those in later implementation waves) to understand that they are truly part of something meaningful. This book will be a game...

Margaret J. Glembocki, Joyce J. Fitzpatrick; Editors In this important book, stories of unit and practice transformations deepen the clinician's understanding of how both Relationship-Based Care and the American Nurses Association Standards of Professional Nursing Practice can be harnessed to strengthen a professional culture. Stories in which the patient and family experience is elevated by the nurses who care for them will remind readers of not only the purpose and meaning of their work, but...

Winner of the 2018American College of Healthcare ExecutivesJames A. Hamilton Book of the Year! Now Available in Print, e-Book or Audiobook formats (see below) Mary Koloroutis, RN; David Abelson, MD Advancing Relationship-Based Cultures explains and expands a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures. A relationship-based culture is one in which a critical mass of people...

General Business Version For use in any business settings -- keeps the focus on the customer. 4x5 inch laminated wallet cards

Health Care Version Recently edited and redesigned to increase clarity, they are used by thousands of health care workers around the world. 4x5 inch laminated wallet cards

Health Care Version For use with any health care employees -- keeps the focus on the patient. Laminated 8x10 poster

Nursing Version Recently edited and redesigned for greater impact on nursing teams and units. 4x5 inch laminated wallet card

This simple tool harnesses the power of intention. We like to call this our "I Will" statement. When we commit to something, in writing, it becomes transformative. We often use the Commitment to Myself cards with the participants in our classes. It also pairs well with Commitment to My Co-workers. 2x3 inch pocket cards.

Mary KoloroutisWe in health care are called to care for people and their loved ones during times of great vulnerability. To help support this sacred trust, we created a new Commitment product designed specifically to support therapeutic relationships with patients and their families.4x5 inch laminated wallet cardsCommitment to Patients and Their Families can be customized. Minimum orders of 500 cards could feature your hospital logo, mission/vision, and your organization colors. Call...

Mary KoloroutisWe in health care are called to care for people and their loved ones during times of great vulnerability. To help support this sacred trust, we created a new Commitment product designed specifically to support therapeutic relationships with patients and their families.9.5 x 17 inch laminated posterCommitment to Patients and Their Families can be customized. Minimum orders of 500 cards could feature your hospital logo, mission/vision, and your organization colors. Call...

Mary KoloroutisWe in health care are called to care for people and their loved ones during times of great vulnerability. To help support this sacred trust, we created a new Commitment product designed specifically to support therapeutic relationships with patients and their families.8 x 10 inch laminated posterCommitment to Patients and Their Families can be customized. Minimum orders of 500 cards could feature your hospital logo, mission/vision, and your organization colors. Call 800.728.7766...