CHCM has been improving the patient experience, one encounter at a time, for almost four decades.


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A Quick Guide to Relationship-Based Care
Price: $15.00
Availability: In Stock
Item #: B682 -

    Creative Health Care ManagementA Quick Guide to Relationship-Based Care is a 68-page booklet outlining the basicsof Relationship-Based Care. This valuable resource is ideal for orientation of the entire workforcein organizations implementing Relationship-Based Care. Written ineasy-to-understand language, this book will help everyone in the organization(especially those in later implementation waves) to understand that they aretruly part of something meaningful. This book will be a game changer...

    Advancing Professional Nursing Practice: Relationship-Based Care and the ANA Standards
    Price: $42.95
    Availability: In Stock
    Item #: B651 -

      Margaret J. Glembocki, Joyce J. Fitzpatrick; Editors In this important book, stories of unit and practice transformations deepen the clinician's understanding of how both Relationship-Based Care and the American Nurses Association Standards of Professional Nursing Practice can be harnessed to strengthen a professional culture. Stories in which the patient and family experience is elevated by the nurses who care for them will remind readers of not only the purpose and meaning of their...

      Advancing Relationship-Based Cultures Relationship-Based Care, Relationship-Based Cultures, Healthcare Culture, Health Care Culture
      Price: $34.95
      Availability: In Stock
      Item #: B685 -

        Mary Koloroutis, RN; David Abelson, MD Advancing Relationship-Based Cultures explains and expands a fundamental and often overlooked truth in health care: It is the confluence of relational and clinical competence that advances relationship-based healing cultures. A relationship-based culture is one in which a critical mass of people provides care and service with relational competence. In these cultures, the skills that foster relational competence are actively developed, nurtured, practiced,...

        Commitment to My Co-Workers© Health Care Card
        Price: $0.75
        Availability: In Stock
        Item #: M501 -

          Health Care VersionRecently edited and redesigned to increase clarity, they are used by thousands of health care workers around the world. 4x5 inch laminated wallet cardsCommitment to My Co-worker Cards can be customized. Minimum orders of 500 cards could feature your hospital logo, mission/vision, and your organization colors. Call 800.728.7766 x4 or email resources@chcm.com for pricing and design ideas.

          Commitment to Patients and Their Families Card
          Price: $0.75
          Availability: In Stock
          Item #: M670 -

            Mary KoloroutisWe in health care are called to care for people and their loved ones during times of great vulnerability. To help support this sacred trust, we created a new Commitment product designed specifically to support therapeutic relationships with patients and their families.4x5 inch laminated wallet cardsCommitment to Patients and Their Families can be customized. Minimum orders of 500 cards could feature your hospital logo, mission/vision, and your organization colors. Call...

            Healing with Heart: Inspiration for Health Care Professionals
            Price: $19.95
            Availability: In Stock
            Item #: B578 -

              Martin Helldorfer, Terri Moss This inspiring and practical book has been lovingly and thoughtfully prepared for health care professionals who are on the go and need a quick, uplifting reminder of the importance of their work. Based on the weekly writings of a senior health care executive, these inspiring stories will reinvigorate all caregivers or those who support them. It contains over 150 vignettes on such as timely topics as: Commitment, Avoiding Burnout, Taking Personal...

              Im Here: Compassionate Communication in Patient Care
              Price: $15.00
              Availability: In Stock
              Item #: B594 -

                Marcus Engel Modern medical technology helps patients recover faster than any other time in history. However, the human interaction between patient and caregiver is still the essential foundation of healing. I'm Here is an inspiring personal narrative from the patient's perspective. Filled with practical advice, packed with humor and overflowing with appreciation, Marcus encourages health care professionals to practice compassionate communication in all its forms. Softcover, 127...

                I2E2: Leading Lasting Change
                Price: $24.95
                Availability: In Stock
                Item #: B560 -

                  Jayne FelgenIn I2E2: Leading Lasting Change, Jayne Felgen shares her in-depth and elegantly simple formula for inspiring and leading real change at all levels of any organization. Using a real-life case study of the Beth Israel Deaconess Medical Center merger in the late 1990s, she illustrates how this intuitive model makes even the most complex change processes manageable and sustained.I2E2 is NOT a step-by-step guide to re-creating the newest business model; rather it is a new way of...

                  Integrative Nursing
                  Price: $54.95
                  Availability: In Stock
                  Item #: B617 -

                    Mary Jo Kreitzer and Mary Koithan; Editors Treating the whole person (body, mind, and spirit) is essential to safe, quality health care. This informative, inspiring volume is a step-by-step guide to assess and clinically treat conditions through a variety of methodologies including wellness, lifestyle enhancement, and nutrition. This text covers both the skills and theoretical frameworks for multidisciplinary leaders to consider and implement integrative health care strategies within...

                    Measuring Caring: International Research on Caritas as Healing
                    Price: $65.00
                    Availability: In Stock
                    Item #: B606 -

                      John Nelson, Jean Watson; Editors Jean Watson's Theory of Human Caring (Caritas) is now used in approximately 300 health care institutions in the United States and other institutions worldwide.This is the first international compendium of Caritas research, presenting the findings of 41 studies from 7 countries. The book examines similarities and differences in the ways in which each country applies Watson's Theory and documents the outcomes of these interventions.It addresses...

                      Person and Family Centered Care
                      Price: $69.95
                      Availability: In Stock
                      Item #: B615 -

                        Jane Barnsteiner, Joanne Disch, and Mary Walton This book offers an innovative approach that begins with the person, embraces the family, and encompasses all care delivery locations. Barnsteiner, Disch, and Walton present a surprisingly practical clinical reference covering a vast array of patient-care scenarios along with effective strategies for achieving optimal outcomes. This groundbreaking text is a complete resource that ensures that the needs of patients, families, and caregivers...

                        Primary Nursing: Person-Centered Care Delivery System Design
                        Price: $34.95
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                        Availability: In Stock
                        Item #: B670 -

                          Susan Wessel, Marie Manthey Primary Nursing describes a model of care delivery that while being nearly 5 decades mature, continues to provide the highest level of person-centered care for thousands of patients and their loved ones. Topics covered in this edition include: how Primary Nursing continues to address persistent issues in the nursing profession and how implementation can succeed in today's fast paced environment. New to this edition are stories from long-term Primary Nursing practice...