Health Care Version For use with any health care employees -- keeps the focus on the patient. Laminated 9.5x17 inch poster

Health Care Version For use with any health care employees -- keeps the focus on the patient. Laminated 8x10 poster

Health Care Version Recently edited and redesigned to increase clarity, they are used by thousands of health care workers around the world. 4x5 inch laminated wallet cards

General Business Version For use in any business settings -- keeps the focus on the customer.Laminated 9.5x17 inch poster

General Business Version For use in any business setting -- keeps the focus on the customer.Laminated 8x10 inch poster

General Business Version For use in any business settings -- keeps the focus on the customer. 4x5 inch laminated wallet cards

Nursing Version For use with nursing units and teams -- keeps the focus on the patient. Laminated 9.5x17 inch poster

Nursing Version For use with nursing units and teams -- keeps the focus on the patient. Laminated 8x10 inch poster

Nursing Version Recently edited and redesigned for greater impact on nursing teams and units. 4x5 inch laminated wallet card

Susan Wessel, Marie Manthey Primary Nursing describes a model of care delivery that while being nearly 5 decades mature, continues to provide the highest level of person-centered care for thousands of patients and their loved ones. Topics covered in this edition include: how Primary Nursing continues to address persistent issues in the nursing profession and how implementation can succeed in today's fast paced environment. New to this edition are stories from long-term Primary Nursing practice...

Donna Wright The perfect complement to The Ultimate Guide to Competency Assessment, this book provides the answers to all of your most perplexing competency assessment questions. Case studies help to illuminate the wide variety of ways that Donna Wright's Competency Model has helped people and organizations across the world curb their unnecessary expenditures of time, money, and frustration! Softcover, 300 pages. (2015)ISBN: 9781886624900E-Book Formats Available: Kindle | Nook | Google Play|...

Jayne FelgenIn I2E2: Leading Lasting Change, Jayne Felgen shares her in-depth and elegantly simple formula for inspiring and leading real change at all levels of any organization. Using a real-life case study of the Beth Israel Deaconess Medical Center merger in the late 1990s, she illustrates how this intuitive model makes even the most complex change processes manageable and sustained.I2E2 is NOT a step-by-step guide to re-creating the newest business model; rather it is a new way of...