Donna Wright The best competency skill you will ever need is . . . a little bit of attitude. Whether it is using positive attitude to get things done, or dealing with the negative attitudes we sometimes get from our co-workers - knowing how to use attitude is essential. Learn the power of attitude in this fun-filled video and how it can be expressed everyday to energize our health care teams.DVD, 17 minutes. (2002)

Michael Henry Cohen While everyone is accountable for their own behavior, leaders are ultimately responsible for employee performance. By setting their own standards of exceptional performance, managers teach their employees to accept accountability for their own actions and attitudes.What You Accept is What You Teach is the perfect "how to" guide for navigating the maze of challenging employee communication and performance problems. It is an excellent resource for developing a healthy culture...

Join Donna Wright as she delivers a five-part comprehensive how-to on her Competency Assessment Model. This video series will take you on a complete journey exploring the Wright Competency Model. This model focuses on ownership, empowerment, and accountability. We will discover how to create a competency process that is more meaningful and cost effective. This model is one of the best approaches to competency assessment. It produces “competencies that matter” that have a direct impact on...