Gen Guanci Feel the Pull: Creating a Culture of Excellence is for nurse executives and leaders, nursing professional development specialists, managers, Magnet® project coordinators and anyone else considering the pursuit of a designation or award for nursing excellence. More than simply navigating through any one application process, Gen Guanci provides a comprehensive overview of what journeys are available and what it takes to achieve them. She uses plain language and clear examples to help...

Jayne FelgenIn I2E2: Leading Lasting Change, Jayne Felgen shares her in-depth and elegantly simple formula for inspiring and leading real change at all levels of any organization. Using a real-life case study of the Beth Israel Deaconess Medical Center merger in the late 1990s, she illustrates how this intuitive model makes even the most complex change processes manageable and sustained.I2E2 is NOT a step-by-step guide to re-creating the newest business model; rather it is a new way of...

Getting people started in their job/roles is essential for employee success. This video will exam the insights and pitfalls of onboarding and orientation approaches and processes. We will confront the pages and pages of checklists we have created to manage initial competency assessment, and explore how we can better manage our approaches to helping the new employee succeed. 29 minute runtime, MP4/USB formats (2020) This version is priced for personal use only. If you would like to receive...

This video will cover the eleven categories of competency verification. Donna Wright will give examples of ways we can verify technical skills, critical thinking skills, and interpersonal skills. Donna has a strong focus on employee-centered verification and employee choice. This will have a huge impact on employee involvement, engagement, and ownership. We will also explore verification methods that have a stronger link to patient outcome, not just demonstrations of a skill or task. 38 minute...

The ongoing competency process reflects the fluid nature of competency assessment. Competencies need to change as the world and work changes. This video will show you exactly how to select and filter out “competencies that matter” for each department and for each competency cycle. 21 minute runtime, MP4/USB formats (2020) This version is priced for personal use only. If you would like to receive custom pricing information regarding licensing this video or the new Donna Wright Competency Model...

Susan Wessel, Marie Manthey Primary Nursing describes a model of care delivery that while being nearly 5 decades mature, continues to provide the highest level of person-centered care for thousands of patients and their loved ones. Topics covered in this edition include: how Primary Nursing continues to address persistent issues in the nursing profession and how implementation can succeed in today's fast paced environment. New to this edition are stories from long-term Primary Nursing practice...

Creative Health Care ManagementThis set includes the award winning Relationship-Based Care: A Model for Transforming Practice book and the unabridged text read by the authors. Buy together and save! Softcover book and 6 compact disc set.

Mary Koloroutis, Jayne Felgen, Colleen Person, Susan Wessel This follow up title to the award winning Relationship-Based Care: A Model for Transforming Practice shows readers how Relationship-Based Care transforms the culture of care delivery. Written as a field guide, this book will inspire those who are working on the critical relationships that deliver superior care. The Relationship-Based Care Field Guide gives readers a sense of what it's like to be part of an organization that never...

Purchase the core materials used for Relationship-Based Care (RBC) implementation and save. Each RBC Starter Package includes: A Quick Guide to Relationship-Based Care (2017) Advancing Relationship-Based Cultures (2018 ACHE Book of the Year)Relationship-Based Care: A Model for Transforming Practice book (AJN Book of the Year)Relationship-Based Care: A Model for Transforming Practice audiobook CDsI2E2: Leading Lasting Change book (AJN Book of the Year)Relationship-Based Care Field...

Mary Koloroutis, Jayne Felgen, Donna Wright, Colleen Person, Marie Manthey, Leah KinnairdThe result of Creative Health Care Management's 25 years experience in health care, this book provides health care leaders with basic concepts for transforming their care delivery system into one that is patient and family centered and built on the power of relationships. Relationship-Based Careprovides a practical framework for addressing current challenges and is intended to benefit health care...

Creative Health Care Management An excellent tool for supporting therapeutic relationship "ways of being". Each bookmark gives caregivers a quick reminder of the therapeutic practices contained in See Me as a Person.Presence through AttunementWonderingFollowingHolding“Just as it would never be thought acceptable that a clinician would fail to be technically proficient, it can never be thought acceptable that a clinician be permitted to lack relational proficiency.” from See Me as a...

Mary Koloroutis, Michael Trout Twenty beautifully designed laminated cards serve as daily reminders to inspire and reinforce therapeutic relationship behaviors and attitudes. Regular use will deepen the experience of creating therapeutic relationships at the point of care. These cards contain everything you want to have front-of-mind when you’re about to cross the threshold of the room of a challenging patient or when you’ve lost touch with the meaning and purpose of your work.These...